An Open Day for Deaf Services in Knowsley

A Deaf Services Open Day will take place on Wednesday 24 October 2018 from 3 – 6pm at Knowsley’s Centre for Independent Living, Huyton.

Local partners including Knowsley Council, Bradbury Fields, Deafness Resource Centre and Northwest Boroughs Healthcare are helping to raise awareness of support and information available in Knowsley to anyone who is deaf or hard of hearing.

Could you benefit from British Sign Language (BSL) and Deafness Awareness Training, Befriending, Advocacy? Or would like to find out about a BSL Social Group, a Childrens Group or Tinnitus Support?

Drop into the centre from 3pm until 6pm, have a cuppa and meet with a variety of local services who want to know what support or information you need to help YOUAll welcome.

If you are unable to attend the Deaf Services Open Day and would like a home visit there are lots of ways to get in touch.

Send an email to or

Call 01744 23887 or Text 07384 455434

Knowsley Service User and Carer Forum

Members of the public are invited to share their views and have a say on local health services at North West Boroughs Healthcare Trust’s Service User and Carer Forum on Wednesday 26 September 2018, The Old Schoolhouse, St. John’s Road, Huyton, Liverpool, L36 0UX.

The Knowsley forum is a chance for people with an interest in shaping health services in Knowsley to get involved and hear about developments in the services the Trust delivers. It will take place from 1pm to 3.30pm, with a complimentary buffet lunch served from 12.30pm.

Those who attend will be able to put their questions to the Trust’s senior leadership team during the forum’s regular ‘Take it to the Top’ open question and answer session.

We strongly encourages anyone with an interest in hearing more about mental and physical health services in their area and having a say on how services are delivered to come along to the interactive and engaging Service User and Carer Forum, which provides a unique opportunity for you to share your views and help shape local services in a friendly and informal environment.

Council to re-consider services for adults

Knowsley Council has confirmed that it will explore a range of options for the future delivery of specialist services for adults in the borough.

Currently, day services for older people and those with disabilities, respite care, supported living and the Shared Lives programme are delivered by the council’s own in-house teams.  As part of its Adult Social Care Modernisation Programme, the council has been looking at alternative ways of creating more responsive, higher quality and better value for money services.  Most recently, the council was looking into proposals to launch a partnership with Sefton Council’s New Directions company.

Councillor Sean Donnelly, Knowsley’s Health and Social Care Cabinet Member, said: “We know that our residents’ adult social care needs are changing and we need to make sure we can continue to provide the support they need.  Significant changes have already taken place, driven by the introduction of new legislation and funding cuts, but more change is needed to make the service sustainable in the long-term.

“Over the last few weeks, we have looked again at this key issue for Knowsley.  After much consideration, I and my colleagues in the council’s Labour Group have concluded that we should focus our attention on developing a range of services alongside local partners with a view to creating a “Knowsley offer”.  This approach is in line with our Knowsley Better Together programme, which aims to connect new and future organisations in the borough to work more closely together in meeting the needs of the local community.  Having a local approach will complement the need to provide “place-based” care for our residents.

“We will therefore no longer be pursuing a partnership with Sefton’s New Directions company, but we wish that organisation well in caring for the people of Sefton now and in the future.”

Council 24/7 response service having a positive impact on residents

Earlier this year, the council launched a new service to support residents to remain in their own homes or return home from hospital without delay.

The service provides a quick response to residents who have health and social care needs. By working during the night and at weekends the team has moved away from the more traditional 9am to 5pm service offer.

In just three months, the service has prevented 18 residents from being admitted to hospital and supported a further 28 discharges from hospital which has reduced their length of stay.

Knowsley is the only local authority in the Liverpool City Region to offer this service and Whiston Hospital has commented on the notable improvements they have seen in hospital discharges thanks to the 24/7 response team.

Diane Stafford, Assistant Director of Operations, St Helens and Knowsley Teaching Hospitals NHS Trust, said: “Once patients are medically well, it is important that we arrange their safe discharge from hospital to the most appropriate setting, and ensure the required support is in place. Some people do not have extended family around to help them, and extra support in the community can help us to safely discharge patients in a timely manner, or even prevent their admission in the first instance.

The 24/7 response service provides very practical support. It is a great example of how a local authority can think differently and work with us to tackle shared issues and improve outcomes for Knowsley residents.”

The service operates seven days a week and works with the council’s Emergency Duty Team and Urgent Response teams, ensuring support is available when residents need it.

Support includes providing personal care for residents with palliative care needs throughout the night, pending any formal care package being arranged, and arranging transport for residents who are returning home from hospital.

Other examples of support include residents who attend Accident and Emergency, but do not require medical treatment. The team will arrange for the person to be transported home where health and social care needs are then assessed and support arranged if it is required.

The service is also planning to develop further by linking with other partners, including North West Ambulance Service, housing and primary care.

Cllr Sean Donnelly, Cabinet Member for Health and Social Care, said “This is a great example of how we are working better together to support our residents who may not need to be admitted to hospital or a residential nursing facility. Our 24/7 response service is already having a positive impact, by ensuring the best possible care is provided in the person’s own home. We are well aware of the pressure on the NHS and the Accident and Emergency Department at Whiston and are pleased that we are able to support a reduction in demand.”

Local Advocacy Services Info Session

Knowsley’s User Led Organsation will be hosting a public information session to find out about a new advocacy service for local people at Knowsley’s Centre for Independent Living, Huyton.

Their community led information sessions are a great way to learn and find out about topics and local issues which affect people with disabilities as well as carers.

Previously, hot topics of discussion and questions at the centre have included Personal Independence Payments, A Guide to Disabled Facility Grants, Work Experience for Young Adults with Disabilities, Power of Attorney, Carers Assessments…and many more.

This month, national Charity Together popping in to give the community group a run down of their support & services available to local people, these services include Carer Advocacy, Mental Health Advocacy, NHS complaints. Members of Knowsley’s User led Organsiation invite local people to come along and take part in lively discussion and debate on Wednesday 25 April from 12.30pm at Knowsley’s Centre for Independent Living, Huyton.

Paula Thompson, KULO Chairperson, welcomes local people with an interest in this topic to come along and added “as per usual we keep things snappy & kick starting with a 20 minute talk/lowdown from Together and then we open the floor to plenty of questions from everybody”.

Diabetes Support

Do you have diabetes or would you like to find out more about the condition? Knowsley residents are welcome to receive free friendly information and support about living with diabetes with St Helens & District Group of Diabetes UK.

The group provides support to people with diabetes as well as to their family and friends. The group also works to improve everyone’s understanding of diabetes, whether they are diabetic or not, and particularly to those who may be at risk of developing diabetes in the future.

The group is starting a new programme of meetings for the year ahead, where you will have the opportunity to ask questions, chat with others and enjoy the refreshments available.

On Wednesday 4 April 2018 at 7.30pm, you can meet Dr Stuart Bootle, a retired GP, workshop facilitator and person with diabetes for his subject ‘Diabetes, the NHS and me’.

On Wednesday 2 May 2018 at 7.30pm, Diabetes Nurse Consultant at St Helens Hospital, Jan Cardwell, will be at the meeting for a short Annual General Meeting which will be followed by a talk on the importance of diabetes patient education.

On Wednesday 6 June 2018 at 7.30pm, Professor Kevin Hardy, a Consultant Physician and Endocrinologist at St Helens Hospital will be finishing off the programme with a diabetes quiz to test how much you really know about your condition.

All of the meetings take place at St Helens United Reformed Church, King Street, St Helens WA10 1HP

For more information about the programme, you can call 480 0821 or visit the St Helens and District Group’s website.

Discover More with Knowsley Libraries

When was the last time you visited your local library? If it’s been a while you may not realise just how much there is on offer for the whole family from Knowsley’s Library Service. It’s also free to join and all activities are free.

Situated in bright, modern, welcoming buildings there’s everything you might expect: books to borrow and order, reading groups and national reading initiatives for adults and children, learning opportunities, computers, the internet and information.

There’s also lots more: author talks; term-time and school holiday activities and events for children and families; adult groups providing a chance to meet and socialise with other people including Knit and Natter, Sewing Bees, Silver Club and Tea and Tech to name but a few.

All the branches hold regular family history and computer helpdesks; and you’ll find books, information and activities to support your health and wellbeing. Don’t forget that reading for pleasure is an important part of a healthy lifestyle!

There are targeted book collections, including Reading Well Books on Prescription, Mood-boosting books and Shelf help (for Young People), all endorsed by health professionals. You can even get help to give up smoking.

The free e-Books service offers a wide choice of titles to download and read on your computer or mobile device wherever you are.

You don’t even have to visit a library to join. You can register online by simply emailing with your name, address and postcode. Knowsley Library Service will issue you with a membership number and PIN, which is all you need to start borrowing e-Books, or pop into a branch with proof of ID and address for full membership.

Cllr Shelley Powell, Cabinet Member for Public Health, Wellbeing and Customer Services said:

“Whatever your reason for visiting, for information, learning or leisure, you will find our libraries have something of interest for you. Anybody can become a member of the library, at any age, and it is free to join.

“All of our libraries offer a broad selection of stock and free computer use for library members. Our libraries also host regular events and courses for all ages. Simply drop into your local branch and have a chat with one of our friendly and experienced members of staff, or visit our website to find out what’s available.”

If you have trouble getting to your local library, the Home Delivery Service can come to you. Based on your own preferences, they can deliver fiction and non-fiction books (including large print), spoken word CDs and children’s books.

As a library member you can sign up for our email alerts service. We can email to let you know when your requested items are ready for collection, when your loans are due to be returned or have become overdue, and what’s going on in your local branch.

So what’s stopping you? Drop-by your local Knowsley library and discover what you’ve been missing!

For more information, including branch opening times and activities visit the Knowsley Library Service website. You can also keep in touch and find out all the latest via Facebook and Twitter.

New venture launches in Knowsley to support those with dementia or a sensory impairment

A new initiative aimed at supporting those who have been diagnosed with or support those with dementia and/or a sensory impairment has launched in Knowsley.

Sight and Mind is the brainchild of Cecilia Toole, who through her own personal experience, identified what support was needed for others going through a similar situation to her.

Cecilia applied to Knowsley Council’s Adult Social Care Micro Enterprise Fund – part of the Knowsley Better Together initiative which aims to bring people and organisations together to deliver better outcomes for Knowsley. Through this fund, bids of up to £500 are invited to either enhance existing services or help new ones to get off the ground.

Sight and Mind Community Interest Company (CIC) received a £500 grant which has funded a Disclosure and Barring Service (BDS) check for the project co-ordinator, together with insurance to ensure that legal requirements are met to deliver this service.

Sight and Mind has secured premises on North Mersey Business Centre in Kirkby and will be opening its doors every Tuesday, Wednesday and Thursday from 9am until 2pm. Each day, a number of sessions will be available for people living with dementia and their carers to take part in. This includes holistic therapy treatments, reminisce sessions, guest speakers plus many more to meet the needs of members.

The aim is to support residents diagnosed with dementia and other sensory impairment conditions, ensuring their voice is heard and the services they access are person-centred and meet their individual needs. The new venture will provide training, advice and information to carers and family members so that they have the skills and knowledge to act as a champion for their loved one during events such as hospital admission and hospital discharge.

Founder of Sight and Mind, Cecilia Toole, said “Having supported someone with dementia and dual sensory impairment, I wanted to ensure that others knew where they could go and what was available – what I call having someone ‘side by side through the maze’. Receiving the initial £500 grant was fantastic news for me – it meant people believed in me and what I was trying to achieve.  I have been overwhelmed with the support and help I have received whilst trying to start up this venture and it’s with this support that I am now in a position to welcome residents and their carers from across the borough to come along and access our services.”

You can find out about Sight and Mind by visiting the Sight and Mind website, their Twitter page, or calling 0151 545 1932 or emailing

Knowsley is on the Map with Changing Places

Knowsley’s Centre for Independent Living (CIL) has a designated Changing Places facility.

Changing Places is a national campaign movement on behalf of 1/4 of a million people in the UK who cannot use standard accessible toilets. This includes people with profound and multiple learning disabilities, as well people with other physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis often need extra equipment and space to allow them to use the toilets safely and comfortably.

The number of Changing Places facilities nationally is steadily growing.

Paula Thompson, chair of Knowsley’s User Led Organisation said “Our community is pleased to see that Knowsley’s Centre for Independent Living now has an official Changing Places facility.

We’d like to thank the team from Northwest Borough Healthcare Foundation for following up our suggestion to have this facility nationally recognised with Changing Places.

This facility is a small step to help make life a bit easier for local people and their carers who cannot access standard accessible toilets – may there be many more”.

Knowsley’s Centre for Independent Living Changing Places Toilet facility features:

  • Bench – Height Adjustable, Adult Sized, Wall Mounted
  • Hoist – Ceiling , Loop
  • Peninsular Toilet
  • Non Slip Floor
  • Floor Space (sq. m) – 7
  • Emergency Alarm
  • Privacy Screen
  • Paper Roll
  • Managed
  • Locked

Our facility is located downstairs in the reception area and joins another 4 designated Changing Places in Knowsley:

Knowsley Leisure & Culture Park Longview Drive
L36 6EG

Huyton Municipal Buildings One Stop Shop Archway Road
L36 9YU

The Prescot Centre Aspinall Street
L34 5GA

Stockbridge Village Neighbourhood Centre The Withens
Stockbridge Village
L28 1AB

You can access a useful national map of Changing Places facilities which can help you if your planning a journey anywhere in the UK. CLICK HERE

The next time you visit the Centre, look out for the Changing Places sign (which will be installed very shortly).


Shared Lives Knowsley

Could you open your home to an adult with disabilities or learning difficulties and make a real difference to somebody’s life?

Shared Lives Knowsley  is a scheme that matches adults who need support with host carers – who provide them with respite, day support or long term care in the carers’ homes.

As a Shared Lives carer for Knowsley, that’s exactly what Kay has done… more of Kay’s Shared Lives story here  

Kay from Kirkby, has been a Shared Lives carer for 28 years and a permanent carer for Gary Capaldi since he joined her family in 1988. “He has been part of our lives for 28 years and our family would not be complete without him.”

Families and individuals in Knowsley of any age can get involved with Shared Lives – which offers a great opportunity for anyone seeking a new challenge, or maybe approaching retirement.

Shared Lives Knowsley needs carers of all ages and from all backgrounds to help look after vulnerable adults in Knowsley.

And to anyone considering becoming a Shared Lives carer Kay commented: “You get to meet lots of new people and we have a great time. It’s very rewarding knowing that you’ve made a difference to someone’s life. Just pick up the phone – you won’t regret it!”

Call 0151 443 2060, or email if you would like to hear more about Shared Lives Knowsley.

Your views and experiences are important to us at Knowsley’s Centre for Independent Living