Diabetes Support

Do you have diabetes or would you like to find out more about the condition? Knowsley residents are welcome to receive free friendly information and support about living with diabetes with St Helens & District Group of Diabetes UK.

The group provides support to people with diabetes as well as to their family and friends. The group also works to improve everyone’s understanding of diabetes, whether they are diabetic or not, and particularly to those who may be at risk of developing diabetes in the future.

The group is starting a new programme of meetings for the year ahead, where you will have the opportunity to ask questions, chat with others and enjoy the refreshments available.

On Wednesday 4 April 2018 at 7.30pm, you can meet Dr Stuart Bootle, a retired GP, workshop facilitator and person with diabetes for his subject ‘Diabetes, the NHS and me’.

On Wednesday 2 May 2018 at 7.30pm, Diabetes Nurse Consultant at St Helens Hospital, Jan Cardwell, will be at the meeting for a short Annual General Meeting which will be followed by a talk on the importance of diabetes patient education.

On Wednesday 6 June 2018 at 7.30pm, Professor Kevin Hardy, a Consultant Physician and Endocrinologist at St Helens Hospital will be finishing off the programme with a diabetes quiz to test how much you really know about your condition.

All of the meetings take place at St Helens United Reformed Church, King Street, St Helens WA10 1HP

For more information about the programme, you can call 480 0821 or visit the St Helens and District Group’s website.

Discover More with Knowsley Libraries

When was the last time you visited your local library? If it’s been a while you may not realise just how much there is on offer for the whole family from Knowsley’s Library Service. It’s also free to join and all activities are free.

Situated in bright, modern, welcoming buildings there’s everything you might expect: books to borrow and order, reading groups and national reading initiatives for adults and children, learning opportunities, computers, the internet and information.

There’s also lots more: author talks; term-time and school holiday activities and events for children and families; adult groups providing a chance to meet and socialise with other people including Knit and Natter, Sewing Bees, Silver Club and Tea and Tech to name but a few.

All the branches hold regular family history and computer helpdesks; and you’ll find books, information and activities to support your health and wellbeing. Don’t forget that reading for pleasure is an important part of a healthy lifestyle!

There are targeted book collections, including Reading Well Books on Prescription, Mood-boosting books and Shelf help (for Young People), all endorsed by health professionals. You can even get help to give up smoking.

The free e-Books service offers a wide choice of titles to download and read on your computer or mobile device wherever you are.

You don’t even have to visit a library to join. You can register online by simply emailing with your name, address and postcode. Knowsley Library Service will issue you with a membership number and PIN, which is all you need to start borrowing e-Books, or pop into a branch with proof of ID and address for full membership.

Cllr Shelley Powell, Cabinet Member for Public Health, Wellbeing and Customer Services said:

“Whatever your reason for visiting, for information, learning or leisure, you will find our libraries have something of interest for you. Anybody can become a member of the library, at any age, and it is free to join.

“All of our libraries offer a broad selection of stock and free computer use for library members. Our libraries also host regular events and courses for all ages. Simply drop into your local branch and have a chat with one of our friendly and experienced members of staff, or visit our website to find out what’s available.”

If you have trouble getting to your local library, the Home Delivery Service can come to you. Based on your own preferences, they can deliver fiction and non-fiction books (including large print), spoken word CDs and children’s books.

As a library member you can sign up for our email alerts service. We can email to let you know when your requested items are ready for collection, when your loans are due to be returned or have become overdue, and what’s going on in your local branch.

So what’s stopping you? Drop-by your local Knowsley library and discover what you’ve been missing!

For more information, including branch opening times and activities visit the Knowsley Library Service website. You can also keep in touch and find out all the latest via Facebook and Twitter.

New venture launches in Knowsley to support those with dementia or a sensory impairment

A new initiative aimed at supporting those who have been diagnosed with or support those with dementia and/or a sensory impairment has launched in Knowsley.

Sight and Mind is the brainchild of Cecilia Toole, who through her own personal experience, identified what support was needed for others going through a similar situation to her.

Cecilia applied to Knowsley Council’s Adult Social Care Micro Enterprise Fund – part of the Knowsley Better Together initiative which aims to bring people and organisations together to deliver better outcomes for Knowsley. Through this fund, bids of up to £500 are invited to either enhance existing services or help new ones to get off the ground.

Sight and Mind Community Interest Company (CIC) received a £500 grant which has funded a Disclosure and Barring Service (BDS) check for the project co-ordinator, together with insurance to ensure that legal requirements are met to deliver this service.

Sight and Mind has secured premises on North Mersey Business Centre in Kirkby and will be opening its doors every Tuesday, Wednesday and Thursday from 9am until 2pm. Each day, a number of sessions will be available for people living with dementia and their carers to take part in. This includes holistic therapy treatments, reminisce sessions, guest speakers plus many more to meet the needs of members.

The aim is to support residents diagnosed with dementia and other sensory impairment conditions, ensuring their voice is heard and the services they access are person-centred and meet their individual needs. The new venture will provide training, advice and information to carers and family members so that they have the skills and knowledge to act as a champion for their loved one during events such as hospital admission and hospital discharge.

Founder of Sight and Mind, Cecilia Toole, said “Having supported someone with dementia and dual sensory impairment, I wanted to ensure that others knew where they could go and what was available – what I call having someone ‘side by side through the maze’. Receiving the initial £500 grant was fantastic news for me – it meant people believed in me and what I was trying to achieve.  I have been overwhelmed with the support and help I have received whilst trying to start up this venture and it’s with this support that I am now in a position to welcome residents and their carers from across the borough to come along and access our services.”

You can find out about Sight and Mind by visiting the Sight and Mind website, their Twitter page, or calling 0151 545 1932 or emailing

Knowsley is on the Map with Changing Places

Knowsley’s Centre for Independent Living (CIL) has a designated Changing Places facility.

Changing Places is a national campaign movement on behalf of 1/4 of a million people in the UK who cannot use standard accessible toilets. This includes people with profound and multiple learning disabilities, as well people with other physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis often need extra equipment and space to allow them to use the toilets safely and comfortably.

The number of Changing Places facilities nationally is steadily growing.

Paula Thompson, chair of Knowsley’s User Led Organisation said “Our community is pleased to see that Knowsley’s Centre for Independent Living now has an official Changing Places facility.

We’d like to thank the team from Northwest Borough Healthcare Foundation for following up our suggestion to have this facility nationally recognised with Changing Places.

This facility is a small step to help make life a bit easier for local people and their carers who cannot access standard accessible toilets – may there be many more”.

Knowsley’s Centre for Independent Living Changing Places Toilet facility features:

  • Bench – Height Adjustable, Adult Sized, Wall Mounted
  • Hoist – Ceiling , Loop
  • Peninsular Toilet
  • Non Slip Floor
  • Floor Space (sq. m) – 7
  • Emergency Alarm
  • Privacy Screen
  • Paper Roll
  • Managed
  • Locked

Our facility is located downstairs in the reception area and joins another 4 designated Changing Places in Knowsley:

Knowsley Leisure & Culture Park Longview Drive
L36 6EG

Huyton Municipal Buildings One Stop Shop Archway Road
L36 9YU

The Prescot Centre Aspinall Street
L34 5GA

Stockbridge Village Neighbourhood Centre The Withens
Stockbridge Village
L28 1AB

You can access a useful national map of Changing Places facilities which can help you if your planning a journey anywhere in the UK. CLICK HERE

The next time you visit the Centre, look out for the Changing Places sign (which will be installed very shortly).


Shared Lives Knowsley

Could you open your home to an adult with disabilities or learning difficulties and make a real difference to somebody’s life?

Shared Lives Knowsley  is a scheme that matches adults who need support with host carers – who provide them with respite, day support or long term care in the carers’ homes.

As a Shared Lives carer for Knowsley, that’s exactly what Kay has done… more of Kay’s Shared Lives story here  

Kay from Kirkby, has been a Shared Lives carer for 28 years and a permanent carer for Gary Capaldi since he joined her family in 1988. “He has been part of our lives for 28 years and our family would not be complete without him.”

Families and individuals in Knowsley of any age can get involved with Shared Lives – which offers a great opportunity for anyone seeking a new challenge, or maybe approaching retirement.

Shared Lives Knowsley needs carers of all ages and from all backgrounds to help look after vulnerable adults in Knowsley.

And to anyone considering becoming a Shared Lives carer Kay commented: “You get to meet lots of new people and we have a great time. It’s very rewarding knowing that you’ve made a difference to someone’s life. Just pick up the phone – you won’t regret it!”

Call 0151 443 2060, or email if you would like to hear more about Shared Lives Knowsley.

Beginners Crochet

Knowsley’s User Led Organisation (KULO) will be hosting a Beginners Crochet Sessions at Knowsley’s Centre for Independent Living, Huyton.

The community sessions are open to beginners to advanced and are accesible – no matter what you ability, or age the user led group aim to make everyone feel welcome.

Crochet sessions take place every Thursday morning (10am – 12pm) in the showroom area at the centre. All materials and equipment; including hooks and wool are supplied by the User Led Group alongside expert guidance from local Crochet tutor Michelle.

‘This session is part of our community engagement programme at the centre and we’ve been really pleased to see new faces,  at all of our activities.  Our crochet sessions are more relaxed and suit those who may enjoy a smaller, quieter group”, said Yvonne Owens (KULO board member).

There is no requirement to book onto these sessions just pop into the centre any Thursday morning from 10am  – 12pm.

For more information about KULO’s community activities please contact Nancie on 07715 392 158 or email

Community Health & Wellbeing Event at the Centre


Join Vivark and a host of local services and organsiations on Friday 14 July 2017 at Knowsley’s Centre for Independent Living, 12 – 3pm.

Find out about a range of activities and opportunities available across Knowsley which can help you lead a healthier, happier and more active lifestyle. From FREE therapies, refreshments and local information and support. Vivark’s Care and Reapir Team will be joined  by Knowsley Carers Centre, Knowsley Wheelchair Service, IKAN Team, Knowsley Pensioners Advocacy Service, Knowsley User Led Organisation, Homeshare, Bradbury Fields  – to name but a few!

Refreshments are provided and car parking is available at the centre.



FREE Local Help to Get Online

If you or anyone you know needs help with getting online you can take part in FREE learning ‘how to’ sessions with Knowsley FACE.

Whether your searching for jobs, setting up an email account, learning how to use an app, completing application forms, accessing the internet, filling out benefit forms or uploading your CV.

The Council’s Knowsley FACE Team  has friendly and supportive local tutors will help you to:

  • Develop your skills to become more confident in using computers, laptops or tablet devices
  • Access forms you need
  • Protect yourself on the internet
  • Access other training and support you may need including support with English and Maths or progression to accredited courses such as Functional Skills ICT or ECDL

The amount of time you choose to attend sessions depends on what you want/need to learn and don’t worry there are no exams or tests!

FREE Digital skills sessions take place right across Knowsley.

Halewood Library, Mondays 10.00am – 12.30pm

Huyton Library, Tuesdays 10.00am – 12.30pm

Stockbridge Library, Tuesdays 10.00am – 12.30pm

Prescot Library, Thursdays 10.00am – 12.30pm

Kirkby Library, Friday 10.00am – 12.30pm

Roby Hub (Age UK), Tuesdays 1.00pm – 3.30pm

Mackets Education Centre, Halewood, Wednesdays 12.30pm – 3.00pm

St John’s Infozone, Huyton, Wednesdays, 9.30am – 12.00pm and Thursday 1.00 pm – 3.30 pm

The Gate, Page moss, Wednesdays 12.30pm – 3.00pm and Thursday 10.00am – 12.30pm

Knowsley FACE provides the digital skills sessions in partnership with Knowsley Library Service and other community based organisations.

For more details on the service or to book a place on the sessions, call 0151 443 2026/2052/2066/2067

*Did you we have FREE WiFi access at our centre? You can also browse the internet for FREE using our accessible PC. Just speak to our receptionist when you visit us next*

An NHS Knowsley CCG and Practices Update on the Cyber Attack

GP practices across NHS Knowsley will be open as usual on Monday 15 May following the Cyber Attack which took place on Friday 12 May 2017 and affected many organisations around the world.

However, many organsiations are still bringing their IT and clinical systems back on-line following the attack.

Some Knowsley GP practices will not yet have full access to patient records, prescriptions, appointment systems and in some cases telephone systems. However, all GP practices will be using well-tested contingency plans to ensure that services can continue to be provided.

The NHS is asking patients to continue to use the NHS wisely and remember that they can seek help and advice from a range of other sources, such as pharmacies or 111.

What you can do to help?

If you already have a GP appointment booked for tomorrow, this will go ahead. Please do not ring your surgery to check as they will be extremely busy and attend for your appointment as normal.

People who have GP appointments should turn up as normal unless they are contacted directly and told not to.
If you need to book an urgent GP appointment on Monday morning, you will be able to do so but please bear with us if you have difficulty in getting through to your practice and keep trying.

Please bear in mind that practices may be running more slowly than usual if they are unable to access some of their systems and the public are asked to be patient with staff.

All phone lines for GP practices are working.  However there is a possibility that practices that use electronic call queuing systems may be affected.  In this instance patients may experience some delays in getting through.  If this happens, keep trying to get through whilst NHS IT technicians work to resolve the problem.

Other NHS services are running effective business continuity plans to ensure safe patient care at all times.

Those attending planned hospital appointments should attend as usual unless they are directly advised otherwise.

Knowsley’s New Accessibility Guide

DisabledGo and Knowsley Council are celebrating the launch of an online Access Guide to Knowsley.

The online Knowsley guide includes detailed access information for over 600 public venues across the area including shops, local parks, Council offices, libraries and leisure centres.

The aim of the Knowsley guide is to give you information so that you can make up your own mind whether a venue is right for you and not to attempt to judge a venue’s accessibility on your behalf.

DisabledGo say “Some of the venues on website are better suited to your individual needs than others, depending on your personal circumstances. After all, it can be just as important to know that somewhere is not adequately accessible as to know that it is. No one likes a wasted journey”.

Click here for our Knowsley Centre for Independent Centre listing which describes your journey to and through the centre, featuring our open/closing times, accessible toilet details, parking facilities, changes to floor levels within the centre, hearing assistance system and much more to help you plan your journey.

The DisabledGo website also covers accessible places and venues to go to across the UK, try a search for yourself at

Your views and experiences are important to us at Knowsley’s Centre for Independent Living